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FAQs from Sellers


How much will it cost to sell my home?

The costs involved in selling your property consist of: 

Energy Performance Certificate – An EPC, which will need to be commissioned before marketing beginning. Check if your Estate Agent can arrange for an EPC to be carried out on your behalf. 

Fresh can arrange your EPC for you with a cost of between £90 and £120 (including VAT) depending on size of property.

Estate Agent commission – Your Estate Agents commission fee, which is usually payable once your Estate Agent sells your property and contracts are exchanged. This is charged as a fixed fee + VAT at the prevailing rate.

Legal fees for the conveyancing process – These vary depending on the solicitor you choose.

Fresh can recommend a solicitor for you who specialises in the local property market.

Are there any additional marketing costs?

Some Estate Agents charge extra for additional advertising and marketing but most agents will include all marketing they carry out in their commission fee, so it’s always worth checking before you instruct an Estate Agent.

Fresh does not charge for any additional marketing.

How long is your contract?

Our marketing strategy is based on a series of 3 week cycles. Each cycle gives your property maximum exposure with our all-inclusive marketing package. After each cycle has taken place, feedback is received, and passed on to you, and any agreed adjustments are made going into the next marketing cycle.

This cycle is then repeated until a buyer is found. Although our agreement is flexible and can be adjusted to suit clients wishes, we ask for just long enough to be able to give best advice.

Is selling stressful?

The simple answer is yes, it can be!  But our job isn’t just to sell your home, it’s to guide you through the entire process from beginning to end and take any stress out of moving for you.

Do I have to pay stamp duty?

The buyer is responsible for paying stamp duty. You’re responsible on paying stamp duty on the property you’re buying. will provide you with up to date rates and thresholds.

Do I have to pay Capital Gains Tax on the property?

If you’re selling a property that is your main home, you won’t have to pay tax on it as long as you satisfy certain conditions. However, if you’re selling a property that is not your main home, it’s likely you may have to pay Capital Gains Tax. will provide you with up to date rates and thresholds.

During marketing

What can I do to help my property sell?

First impressions count so put yourself in a buyers shoes and consider how you can enhance your properties draw. Consider it’s “kerb appeal”, the first thing a potential buyer will consider before even getting to the front door. Here are some things to look out for:

• Does the front of your house need smartening up?

• Could the front garden be tidier?

• Would the front door look better with a fresh lick of paint?

• Could the front windows do with a clean?

Look at the inside with a critical eye too:

• Keep it clean and tidy. De-clutter and use sensible storage. Potential buyers want to visualise how they can fill in the space.

• Undertake any minor repairs that need doing so buyers will need to really try hard to find any negatives.

• Bring out the best features such as fireplaces and use mirrors to increase the sense of space.

• Banish smoke and pet odours.  Open the windows, brew some fresh coffee and add finishing touches such as fresh flowers, to brighten up the place.

• If you want to re-decorate, go for neutral tones, which will appeal to a wider audience.

How long does it take to find a buyer?

On average it takes 4-8 weeks to find a buyer. It’s always a difficult question to answer mind you, it could be the first viewer in week one of marketing who buys your property, or it could be the 10th viewer in week 10.

As long as your Estate Agent is keeping you updated every step of the way throughout marketing and is giving your property maximum exposure, you will find a buyer.

Fresh advertises on all the main internet sites, interacting on social media, colour adverts in local newspapers, prominent High Street and Town Centre offices and is networked with Estate Agents throughout the UK, and have an office based at the National Property Centre, Park Lane, London to give you maximum exposure resulting in achieving the highest price possible for your property in the shortest time.

If I accept an offer will I still be getting viewings?

This depends on the conditions of the offer, but ultimately that decision is down to you.

When do I actually have to move out?

You move out on the completion date, which is mutually agreed by yourself and the chain of people involved.

Where are my Title Deeds held?

Your Title Deeds is proof that you own the property. They’re held with your bank or building society if you have a mortgage and your chosen solicitor will obtain the deeds and let your buyer’s solicitor have a copy.

Have you got any questions that haven’t been asked here?

If so, please call 01268 522290 or send us an email.

Have you got any questions that haven’t been asked here?
If so, please call 01268 522290 or send us an email to

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